We provide dealerships in all our cities.

Our 20 years of sales and production experience, the demands of our customers, the difficulties they experience in dealerships with other brands and the expectations of the market have given the final shape to our current dealership organization.

All the products that we manufacture, that we have produced according to our own understanding of quality, or that we import, are produced with the highest quality understanding.

As you would appreciate, we expect our products to be delivered to the consumers by companies that are experienced in their field, active in their region and have showrooms suitable for displaying these products.

As a result of the advertisements we have been making or are planning to do on the Internet, Television, Sectoral Magazines, Newspapers and similar channels, we aim for our customers to reach our products as quickly as possible and receive the best service.

Our dealership organization forms the basis of this vision and target, We are planning 600 dealers and sales points throughout Turkey.

Supports We Provide to Our Dealers;

Catalog and Price List

Preparing the printed catalogs and price lists needed by our dealers and sending them to their addresses.

Exposition Support

Discoveries are made in the showroom together with our sales personnel, the most suitable Towel Warmers and Radiators are selected separately for each place, and our special stands are sent in line with the needs. Special sales conditions apply for display products and stands.

Training Support

Our experienced sales personnel regularly provide training to dealer sales personnel during dealer visits. Training meetings are negotiated with the dealer and scheduled according to the dealer's most available time. If our dealers wish, they can also receive training in our Central showroom.

Project Support

Projects coming from our dealer are followed only by our dealer. In line with the size of the project and the needs of our dealer, Radiva sales staff accompany our dealer in meetings and discoveries.

Directing the customer to our dealer

The common demand of consumers who reach Radiva from both the website and other channels is to see the products, touch them and meet face to face with a salesperson. The most important task of Radiva personnel is to direct consumer demand to the most experienced dealer, which has the most products on display and is the most effective in its region.

Preparing Price Offer

There are over 300,000 product codes in our system. We evaluate many parameters such as the customer's plumbing status, the city he lives in, the heating system he uses, his taste, and most importantly, whether the product he plans to buy can heat the place or not, by choosing the right product and giving our customers the most appropriate price offer.

At this stage, if our dealer requests it, our experienced Radiva sales personnel will immediately make these calculations for our dealer, prepare the offer containing the recommended sales prices to our end customer, and send it to our dealer as soon as possible via e-mail, in Pdf or Excel format.

Live Support Service

Our dealers should be able to respond instantly to all questions asked by our customers, and access stock status or delivery time information as quickly as possible.

In cases such as the busyness of the phone during working hours, when our sales personnel are in contact with other customers, or when you need instant information, you can reach our company from the Live Support Chat bubble at the bottom right of our site and get the answers you need instantly.

Our live support service is at your service between 08:30 in the morning and 23:30 at night, regardless of standard company working hours.

Social Media Support

Today, the most important promotional medium is social media, and regular promotions are made on social media by tagging the images of the dealer showroom, the products in the showroom and the social media name of the dealer.

Shipping Support

The orders of our dealers are sent to their own stores or directly to the home addresses of their customers by courier free of charge. Damages that may occur during shipping are the sole responsibility of RADİVA, and in such cases, if the product is ready in stock, it is replaced with a new one without waiting for its return, and if it is not ready, it is immediately produced and replaced.

XML Link Support

In today's world, where our sales from our websites are increasing exponentially day by day, it is vital for our companies to be present in the channel where customers can find us the fastest. As Radiva, we send all products, images, product descriptions and recommended sales prices on our website platform, which we have created as a result of long efforts, to your e-commerce site with an XML link. In this way, all products in Radiva are added to your site with a few very short settings.

Free Discovery Support

Some of the customers who come to our dealers have requests for discovery in their homes. As Radiva, we have started the free discovery service that will soon spread all over Turkey.

All conditions for this are announced on our website, and if our dealer cannot provide this service, on-site and free exploration is made at the venues thanks to the services contracted by Radiva. The most important condition of the free discovery service is that the customer of our dealer has received a price offer covering the radiator and towel warmer group he is planning to use in his home.

The basic logic of the discovery service is to check the compatibility of the radiators with the installation used in the existing house, to make changes if necessary before the production process starts, and to prevent possible conflicts.

This service is provided only for Steel Decorative Radiator, Imported Column Radiator, Imported Design Radiator and Imported Decorative Radiator product groups.

Dropshipping

It is very difficult to stock hundreds of thousands of product models and color combinations. As Radiva, we keep the best-selling products, colors and radiators with special installation entries in our stocks for our dealers.

Orders from our dealers are shipped or produced as the first priority.

We do not ask our dealers to stock products, make annual connections and incur unnecessary financial burden, unless it is their own will. We, as Radiva, do this for our dealers.

Order and Current Tracking on Radiva Website

When the dealership is approved by our Sales Manager, our dealer enters the system with his special password and sees how much he bought each product.

Our recommended sales price for the product is also on the same page.

You can see the information on how many days the product will be delivered, warranty period, technical specifications, technical drawings, accessories and valves for the selected product, on the same page, add them to the basket and buy

You can see current account movements and make balance payments or special order prepayments, if any, by credit card.

Our Expectations from Our Dealers;

• Providing the best service quality to our customers.
• To give the widest place in the display for the Radiator and Towel Pan product group to the extent possible of their stores.
• Following the projects in their regions and informing the project authorities about our brand.
• Sharing their suggestions and criticisms with us in order to strengthen our brand and reach sales faster.
• Radiva being the only brand in the same product group displayed in the store.
• To place orders on our website as much as possible.

You can make your application request for dealership from our info@radiva.com.tr e-mail address or from our 444 7 937 company line.